I received my Xbox 360 back from Microsoft right in time for this past holiday weekend. Talk about a fast turnaround time.
Check out the timeline:
Sat 06/20/09 - 360 gets the 3 red lights
Mon 06/22/09 - 360 dropped off at UPS to ship to Texas repair facility
Thu 06/25/09 – Email indicating 360 has been received at Texas repair facility
Thu 06/25/09 – Email indicating 360 has been repaired at Texas repair facility
Mon 06/29/09 – Shipped out of Texas repair facility
Thu 07/02/09 – Received at home
Wow – I sent my 360 in and received it less than two weeks later. While I think this turnaround is phenomenal, one thing that surprises me is that I got two emails on Thursday 6/25/09 – one indicating that my 360 was received and only a few minutes later I got another email indicating that my 360 was repaired. It actually surprises me a bit that they were able to fix my 360 in less than a day, and not the month-long wait I was anticipating. The console I got back is the same serial number for my 360, so they really fixed it. It’s not like they just kept mine and sent me a different refurbished one.
Sucks that it looks the motherboard wasn’t upgraded - I’m still stuck with the Zephyr. It came back in a nice package though which seems like a coffin that will be useful should one of my 360s die again in the future. Only time will tell, and while I had a 3 year warranty on the 3 red lights before this repair, I now only have a 3 month warranty. Eep…I’m not sure what I’d do with it if it were to break again after that…
