
So Halo 3: ODST, was “dropped” at my door at 12:39 PM Tuesday. This is my second release date delivery (free for Amazon Prime members) and frankly I’m pretty impressed. Now, espion4ge and I are by no means being paid by Amazon despite professions of love in the past, though if anyone affiliated with Amazon is reading this, please feel free to pay us!
Anyway, a timeline of my Halo 3: ODST release day experience (9/22):
12:00 Midnight – I am freaking out because Amazon still hasn’t sent me a delivery confirmation, but I breathe easy when I see that for release date deliveries sometimes the tracking information comes out late.
2:37 AM – Amazon sends me a shipping confirmation (btw, this was bought entirely with funds from Amazon trade-ins)
7:03 AM – Amazon sends three e-mails filled with promotional credit ($15 for video games, $5 for MP3s)
8:46 AM – I check my e-mail and receive the previous e-mails
10:45 AM – UPS leaves package at my front door
1:30 PM – Package received. Happiness ensues.
Meanwhile, while all this was going on, Amazon dropped the price for ODST to $51.99. Was I going to be cheated out of nine dollars? Well this is what happened yesterday (9/23):
4:18 AM – Amazon sends me a promotional code for Sgt. Johnson in Firefight (pre-order bonus)
10:24 AM – Amazon sends an e-mail saying I will receive $9.00 due to their “pre-order price guarantee”
12:25 PM – My gift card account is credited with $9.00.
Talk about customer service!






yeah when i found out on release day that the price dropped to $50.99, I contacted customer service and they manually gave me a refund on the price difference. then on wednesday i got the same email with the pre-order price guarantee. i guess the guarantee really worked!
Amazon/UPS was not my hero for late delivery. But Espion4ge was, for getting us through Set 1 last night.
yes, but some things are simply priceless, like playing a game on release day.
You got a refund, didn’t you?